Want to avoid unexpected surprises when you refer a customer to your web site? With the maintenance plans, we’ll monitor your site weekly for errors and other important problems. Here are just a few problems areas we watch for:

Hosting Problems
Domain Expiration & Changes
Contact Form Problems
All Pages & Images Load
Links Work Properly

Domain Name Expiration

If your domain name expires, customers can’t access your site. Even worse, your competition can register your domain name taking your business away.
We watch the expiration date and other information on your domain each month to make sure it doesn’t expire or other problems occur.

Contact Information Changes

If your phone number, e-mail address and/or street address are wrong, your customers will have trouble contacting you.
We check your contact information and test your e-mail address to make sure they work properly.

Hosting Problems

If your hosting company causes your site to be inaccessible your customers won’t be able to see what you have to offer. Most hosting companies don’t monitor your web site and have no idea what a problem has occurred. You may never know there’s a problem until a customer takes time to let you know.
We monitor your site weekly to make sure it’s online and available. You’ll know right away if there’s a problem with your hosting. We’ll even report the problem to the hosting company and make sure they fix it.

Contact Form Problems

After a customer decides they want to contact you, there’s nothing more aggravating for them than a contact form that stops working. We’ve seen these forms stop working for various reasons. Your hosting provider may upgrade some software and cause the form to break. Many times the form appears to work, but the e-mail address the form sends the messages to is incorrect.
We test your contact form regularly to make sure it works properly.

Monitor Error Logs

Many errors like missing graphics or pages that don’t load are difficult to detect by looking at the web site itself.
We monitor the error logs of your web site weekly. We catch and fix errors before they cause problems.

Dead Links

Web sites come and go. Other web sites are updated and pages moved around. This causes the links on your site to stop working.
We check the links on your site regularly to make sure they work and lead to the proper places.

Search Engine Listings

Search engines are constantly changing and making improvements. Often sites disappear from search engines because of these improvements.
We continually review your search engine listings and the number of visitors that come from each search engine. We resubmit and make changes to your search engine listings as needed to ensure you get the best listing possible.

Malicious Activity

Web sites can become the target of malicious activity such as altering web pages or even using your contact form to send spam.
While monitoring your site, watching the stats and the error logs, We detect any malicious activity and stop or correct it right away.

Up to Date Content

Information about an upcoming event is good to have on your web site but it makes you look bad when it’s still there months after the event has taken place. Copyright dates or other dated information such as calendars need to be updated regularly.
We watch your site and make the necessary changes to keep your site up to date.

Whether you’re an existing client, your web master is on vacation, or you’re new to SD Studio, we can update your web site for you. Just fill out a maintenance request or contact us to get started.

Routine Maintenance ($25/hour)

Provided only to our customers.
Updates made within four days.
No contract required.
Charged only for the time required to make the change.

Urgent Maintenance ($30/hour)

Provided only to our customers.
Updates made within 24 hours.
No contract required.
Charged only for the time required to make the change.

Other Maintenance ($45/hour)

Available for any web site hosted anywhere.
Updates made within seven days.
No contract required.
Charged only for the time required to make the change.

Note: Maintenance only includes changes to existing pages. New pages are done at my normal development rate of $45/hour.